This company is untrustworthy and doesn't adhere to consumer law! Be cautious! I received an item that measured three sizes larger than what I ordered, and the embroidery was poorly executed. I reached out to customer service to clarify if I received the wrong size or if their website was inaccurate. They requested photos, which I provided. They acknowledged their mistake but claimed the item was still wearable, despite it being excessively large. When I insisted on a return, they said I would need to cover the shipping cost to their warehouse overseas! This is their error, and according to consumer rights, they should be responsible for this. Now I’m left with no response, and my credit card company is handling this through chargeback. What a frustrating experience with such a dishonest company.
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