I ordered a dog coat on November 22nd, and it was received by the delivery service on November 24th, but I still haven't received it. I contacted the seller, who said to expect an update by December 5th. I've reached out to the delivery service, but they have no updates or delivery information. After requesting a refund, I've sent three emails with no response from the seller, despite their website stating they are happy to help. I'm left without the coat and no refund.
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