Review Time
These people are scammers. Do not order. As others have said they lie about being uk based. If you want to return they want to pay for the return to China. Appears thst customer services is one name. So far they offered me £3 refund, then 7, then £13. One big scam!
Poor quality, save your money and buy elsewhere. I purchased a XL 'calming' bed which has virtually no padding in it so not sure what the 'calming' feature is when this bed is no better than my dog laying on the carpet. I'm angry at myself for not checking out this company first before buying. There's a UK location for this company however it seems this is only a registration address and everything else operates from China - including the origin of item. Don't be misled by the 5 star reviews and pictures of happy dogs on their website. I can only assume that this is fake given that all independent reviews on trust pilot are low. Don't make the same mistake as I did.
Not fit for purpose dog harness. Sizing is way out. Cheap copy of a well known harness. Don’t want to refund unless I send goods out to China at my cost. Supposed to be a uk company. Avoid at all costs and go somewhere trustworthy. I have reported Pawhot to trading standards for the product and their lack of transparency to the consumer.
Very poor company to deal with - same experience as other customers, believed this to b a UK company but turns out it’s based in China!!I wanted to return the item (which took weeks to arrive) but was told to return to China as a cost to me, despite Cara telling me there were warehouse in the UK. Later denied this thoughAvoid at all costs
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