This is the poorest communication I've ever received from a company to the point I thought I was being scammed. Firstly, I didn't receive details on the venue so I emailed them on both emails they provide as well as their social media - each to no avail. They have no phone number either. I saw this problem mentioned in other reviews here and on a tiktok video. It was only because of a schedule change, that I received the night before the booking, that contained the venue name which allowed me to attend.To enter the building, a link was needed to open the door which I also never received. Luckily, someone else coming in did have one.The session itself was so humid and smelly from the previous class. The puppies were advertised as Chow Chows which was not the case. They were leaving pee and faeces everywhere but at least there was someone on standby to wipe it up; it still felt unsanitary. The puppies were then lumped into one medium cage which doesn't seem right. It was nice to have time allocated to cuddle and play around with the puppies. The yoga instructor was lovely and the moves weren't too challenging at all. Those are the only good things I can mention.Overall, I would not recommend this company. They are a disaster to deal with. I would like a refund but I know I'll never get a response.
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