If I could rate this company with negative stars I would do so. I ordered a hat for my dog. The photos on the website do not represent the hat. It looks great in the pictures but is not the same when you receive it. I ordered on January 30,2026 and received it on March 3, 2026. When I placed the order, the website indicated my order would be received in 10-15 days. I had to contact them, via email, several times to get an update on shipment of the order. When I received it on 3/3 and asked for a refund because of the poor quality and fit, they offered 15 % refund ($3.59) or a 25% discount on a future order. After another email exchange, they indicated that I must return it to the Quanzhou Alilling Co warehouse in China. That would be the only way of receiving a refund. I paid $23.94 for the item and it will probably cost close to what I paid, by the time I pay customs and postage. At this point, I am not willing to gamble any more of my money on this company. I do NOT recommend purchasing anything from their website. You are wasting your valuable time and money.
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