I ordered a raincoat for my dog at a size according to their size chart after meticulously measuring my dog first. It took a whole month to get as I did not realize that it came directly from China even though their office is based here in San Francisco. When I tried to get a refund they would only give me 20% of the amount I paid and ONLY after I mailed it back to China and it was received. So they kept 80% of my money and I had to pay for the return shipping, which I did not do and had to write it off as a total loss. As a previous review said, total scam company. I wish I could get the word out to more sites so trusting people can avoid my experience. Hopefully karma will give this company what it truly deserves, bankruptcy.
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