Making a claim with this service takes ages to receive reimbursement, with constant follow-ups and logging into their portal that lacks updates. They blame the vets for not submitting information, making you a middleman between the two parties; it’s absurd! It took over three months to settle a straightforward claim. We canceled our direct debit, and their rapid response to collect their outstanding £10.03 from us was impressive! This shows they care more about collecting money than settling valid claims. Avoid this service!
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Paws & Claws pet insurance have a range of policies which offer accident and illness cover to help protect your cat or dog in their time of need.”