I emailed to cancel my dog's insurance as it was no longer needed over a week ago, but received no reply. I called yesterday to cancel, and the representative showed no empathy, repeatedly asking for my new phone number. I informed them I didn’t need to insure my deceased dog, and they placed me on hold to transfer me to sales! Again, I attempted to cancel, only to be told my renewals had processed and would start on 7/11/23! They even had the audacity to take my money. I've canceled the direct debit and will never engage with this service again.
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Paws & Claws pet insurance have a range of policies which offer accident and illness cover to help protect your cat or dog in their time of need.”
