Please do not trust this company or use their service to try and retrieve your scammed monies. They make promises from the start and once you pay their initial service fee all they do is send their pre-prepared template letters to various organisations and regulators in the hope that they will act and retrieve your money. My case has been going for over three years and after the initial six months where their service appeared proactive and provided hope, I then found I was the one being in regular contact with them to seek update on my case. This company pretends to be a tiger with teeth, but actually they have no teeth or authority and solely rely on the regulators and other organisations which they ask you to send the letters to hoping they will get your money back. If this does not occur they do no follow up to any of the letters to the organisations and then they become more distant and their communication basically stops. They moved me from one case manager to the next without any pre-warning and then the same unprofessional lack of service continues to drag your case out. Eventually, when you push back and try to lodge a complaint you receive another letter template stating that they have exhausted all their options and they have closed your case.
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