STAY away this company is incompetent and a scam, ironic a recovery service for scams is a scam. I was apart of a scam initially and is why i reached out to them. But do not engage. I was speaking with them for 4 years and not a dime to my name breached contract and failed to comply with their own contract. Now weather or not they will make me pay anything is another question but I will be reporting them to additional authorities. I can not warn anyone enough STAY AWAY from them. I learned the hard way that this crowd is not legit nor are they wanting to help anyone but themselvesSTAY away this company, I am updating what I wrote prior.the reason for the 1 star review is simple in my eyes. My case with payback started in 2021 and has been deemed unsuccessful. So I am removing a star for each year my case went on and a final star for my case being canceled with no funds every been retrieved. I feel this is fair evaluation of what I have been experiencing with them. A representative reached out to me in relation to the above info on this review and expressed "extreme" disatisfaction with my review. I explained that for the last 3 years I have received little to no communication from them in relation to my case and even got to stage their communication was so poor the banks had closed my complaint I raised. The agent wanted 3 stars and I can tell you now not happening. If i could change this to 0 I would now since the phone call. This company is not legit to the point the FBI tried closing them down and if you type in the address into google it shows you an abandoned metal work factory. I implore anyone and cant stress enough that people who claim for "recovery" of funds lost is a complete scam and do not fall for it. I was not going to re write this complaint but after my interaction and the fact they have asked for more clarity through trust pilot is funny and I thought I would use the opportunity to say more.I have specifically said IN writing I do not wish to be contacted either by anyone in the company after my case was closed and yet I was contacted by a unhappy agent, I will take further action if this is not honored. Please people be careful out there and do your due diligence to avoid scams in the first place. i think for me I accepted the fact my money is gone and will never be returned again, It has taken me a long time to come to this acceptance though, and the scammers will just laugh behind you. I do feel for anyone who has been victim and its not a nice feeling.I feel for everyone whos been with payback and had similar issues, I do. I hope you find peace in my experience
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