There wasn't any follow up as indicated in the reply from Payback as below: It was just a pure empty promise, even Turstpilot took the effort to contact them.So in short, don't trust them it will ended another secondary scam. As they will ask upfront payment about USD10,000 and gave one or two cut and paste letter which claim themself as expert in getting the recovery, but at the end of the day, will tell you close file as unable to handle with time lapse.-----------------------------------------------------------Reply from PaybackJul 10, 2025Dear Sunshine,Thank you for your feedback. We’re sorry to hear your concerns, but we believe there may be a misunderstanding, as the situation you described doesn’t align with our service. We take all accusations seriously and are committed to transparency and customer satisfaction.—please contact our support, so we can address your case directly.Best regards,Payback Customer Service
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