payback.com

I lost a considerable amount of money…

I lost a considerable amount of money with FM Trader in Jan 2017. Since then I've tried to get my money back. I signed up with one company which went bust. Then I signed up 4 years ago with PayBack. I paid $15,000USD back then. Since then they have not recovered one dollar. To top it off, I have not been successful with one strategy that these people have conducted. Eventhough they are nice and friendly, the problem is they have no clue what direction to take. It's all guess work, on the spot ideas without any strategy. Last year I warned them and explained they need to refund my deposit. They refused. A few months on, nothing has happened with my case. I warned them again only this time, the deadline was 26th April. Nothing again. In fact my case manager has gone on holidays. So here it is.DO NOT TRUST THIS COMPANY.THEY ARE PART OF THE PROBLEM. I'm going to THE ISRAEL EMBASSY IN AUSTRALIA next week to place a formal complaint. Followed by my ATTORNEY GENERAL office. Last of all to contact OUR NUMBER 1 INVESTIGATIVE JOURNALIST whom I'm sure will unravel something. Regardless I think one of these groups will unravel something.Pls if anyone, has received a refund via PayBack, pls contact me directly to show me evidence. If not, all these people listed on here, are part of the scam network. Thankyou PayBack for your diplomatic response. Yes, you have worked with me but there has been no strategy. My new case manager whom I think is my 5th or 6th because people either leave or are replaced, she has thought going back to the Ombudsman is an answer to my problem. It has been made super clear to me that once the top guy rules in favour of the bank. That's it. The case is done. So I can't understand why payback doesn't get it. Also, I requested a phone consultation and they have kindly ignored this request. So once again, they are failing to act professionally with me. Yes, you have scammed me for 5 years. How cruel and inhumane.

Date of experience: Apr 28, 2024