Update I have now had correspondence from this company. I’ve had a detailed report relating to their investigation which is still ongoing however currently no money back! No full explanation as to why I received no response for so long but for now I’ll give them the benefit of the doubt as I appreciate this is a complicated issue. For that reason I have amended my review. I paid Payback to try to recover money I lost to a scam crypto company. They didn’t recover any money (nearly 5 years ago now). However I keep getting companies contact me saying they are from payback. The latest one actually has the correct payback reference number but when I contact payback on the e mail addresses I have for them they ignore me. I therefore don’t know if they are genuine or not. I actually feel scammed all over again. Very distressing.
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