Three different reps helped me over the course of three years to try and get my money back, but after exhausting many avenues and not making any traction, they informed me that they were dropping my case without any resolution. They reaffirmed that I could get my money back with more patience and persistence, but to this day my money is still sitting in a crypto wallet untouched. But lately they have stopped responding to me when I've asked for the case files and documentation to bring to authorities.
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