paybyphone.co.uk

1.1
1.1 Based on 21 reviews

Welcome to PayByPhone, the innovative leader in cashless parking solutions. With our user-friendly app, website, and telephone service, we're revolutionising the way you park. What We Offer: PayByPhone is all about simplifying your parking experie...

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Caroline
I'm disabled and the app doesn't work anymore!

Unbelievable LACK OF SERVICE - locked out of account ( says suspended) with no means of knowing WHY? The chatbot is USELESS - goes around in circles then finally says someone will email me instantly from customer service but only once you have inputed your entire life story - then NO EMAIL ARRIVES... I have a disabled permit as I can't walk easily but in certain boroughs (ie Chelsea) unless I find a designated disabled bay I have to pay to park on the street, SO how can I pay anywhere if the app won't let me into my account and I can't even delete it, as you have to be in your account to do that!! OMGOODNESS please can someone sort this nonsense out. WE need a real person on the end of a phone line - not useless AI - I have deleted app / reinstalled and still I'm logged out.

1
Date of experience: Dec 19, 2025

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Business Details

  • Welcome to PayByPhone, the innovative leader in cashless parking solutions. With our user-friendly app, website, and telephone service, we're revolutionising the way you park.


    What We Offer: PayByPhone is all about simplifying your parking experience. Our services allow you to pay for parking with just a few taps on your smartphone or a quick call. Whether you're in a rush for a meeting or enjoying a day out, we've got your parking needs covered.


    We've designed our platform with you in mind. Easy navigation, quick payment processing, and a seamless interface make parking less of a hassle and more of a breeze.


    Our Commitment: We're dedicated to providing a reliable and convenient service. Our focus is to ensure your parking experience is as stress-free as possible.


    Please Note: While we're here to assist with your cashless parking needs, there are a few things we don't handle:


    - We don't own parking machines or car parks.
    - We don't set parking prices.
    - We don't deal with parking enforcement.


    Use the Real PayByPhone: For safe parking, download our app or visit www.paybyphone.co.uk. Be careful with fake sites – we can't help with problems from them.


    Thank you for choosing PayByPhone. We're excited to make your parking experience better!See more

  • email https://support.paybyphone.com/hc/en
  • language https://www.paybyphone.co.uk

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