UPDATE - I have tried your suggestion already but your 'bot' simply doesn't work and is not fit for purpose. As other have said, you suggest to reach out via 'private request' but haven't provided a link anywhere/have not emailed me so how can we contact you directly? This company doesn't care and is simply just making out they are bothered when they are not.This company is so poor. I have provided evidence to this company that their mobile app is double charging and despite numerous attempts in chasing them, it has taken them 3 weeks to finally come back and confirm that they don't provide refunds!. They advertise online that complaints need to be raised via their 'bot' and will be responded to in 2 days however it is impossible to raise a complaint via their 'bot' and you end up going round in circles. Complaints raised through email support fall on deaf ears (how convenient). They are far too slow at responding to emails, don't read what you are saying and clearly are not bothered about committing fraud.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to PayByPhone, the innovative leader in cashless parking solutions. With our user-friendly app, website, and telephone service, we're revolutionising the way you park.
What We Offer: PayByPhone is all about simplifying your parking experience. Our services allow you to pay for parking with just a few taps on your smartphone or a quick call. Whether you're in a rush for a meeting or enjoying a day out, we've got your parking needs covered.
We've designed our platform with you in mind. Easy navigation, quick payment processing, and a seamless interface make parking less of a hassle and more of a breeze.
Our Commitment: We're dedicated to providing a reliable and convenient service. Our focus is to ensure your parking experience is as stress-free as possible.
Please Note: While we're here to assist with your cashless parking needs, there are a few things we don't handle:
- We don't own parking machines or car parks.
- We don't set parking prices.
- We don't deal with parking enforcement.
Use the Real PayByPhone: For safe parking, download our app or visit www.paybyphone.co.uk. Be careful with fake sites – we can't help with problems from them.
Thank you for choosing PayByPhone. We're excited to make your parking experience better!See more