On 3/3/26 Case 11850287 Called Paycor regarding the JobcostGL payroll report received following submission of payroll. Explained the report does not balance debits and credits. I was placed on hold for 15 minutes and then disconnected. On 3/3/26 Case 11850465 Called back to Paycor JobcostGL payroll report explaining again the report is incorrect. Was placed on hold for 1 hour and 40 minutes and then was disconnected.On 3/3/26 Case 11852637 Called back to Paycor again regarding the JobcostGL payroll report explaining again the report is incorrect. Was told it would need to be sent to someone else and should expect a follow up email regarding the case. There was no resolution that could be made that day. I have not received any communication from Paycor regarding the report and in the portal, it states the case was closed forty-five minutes after my call. No detail at all in the notes.The JobcostGL continues to be an issue each pay and I continue to be ignored each time I call with no resolution
Claim your business profile now and gain access to all features and respond to customer reviews.
Paycor, a Paychex company, connects leaders to people, data, and expertise. Paycor helps leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. For more than 30 years, Paycor states they have offered leaders unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. And by providing expert guidance and consultation, they help more than 30,000 businesses nationwide achieve business results and become an extension of their teams.See more