From Implementation to ongoing support, Paycor has been subpar. We moved from another payroll company, due to cost and integration of supported services, but we definitely have buyer's remorse. Absolutely horrible customer service!! The implementation team didn't take the time to shepherd the project correctly and then blamed us, as the new customer, for their consistent and egregious errors. Their training is awful, their knowledge guides are awful, their follow-up is awful and the only saving grace, is that the app is easy to use for employees, even though their accruals may be wrong, their point summary may be wrong, and many other issues.
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Paycor, a Paychex company, connects leaders to people, data, and expertise. Paycor helps leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. For more than 30 years, Paycor states they have offered leaders unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. And by providing expert guidance and consultation, they help more than 30,000 businesses nationwide achieve business results and become an extension of their teams.See more