Customer service is TERRIBLE. Tax department useless we still have Paycor and opened a tax case. Your are NEVER able to speak with the tax department and are told someone will get back in 8 to 12 weeks. It is insane. The platform works but if you need help call before 2pm and you still may get the run around. Seems most of customer service is looking up the answers and doesn't actually know how to use the system. They close your service tickets without ever responding to them and you have to open again and again.
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Paycor, a Paychex company, connects leaders to people, data, and expertise. Paycor helps leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. For more than 30 years, Paycor states they have offered leaders unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. And by providing expert guidance and consultation, they help more than 30,000 businesses nationwide achieve business results and become an extension of their teams.See more