We have been Paycor clients for many years, and have remained clients while our company reduced it's workforce numbers, our Paycor invoices increased consistently, year after year. Yesterday, I fired them after a decade of business. While I grew increasingly tired of being directed to 'read a help article' when seeking answers about a glitch in their platform (live support representatives provide no help - they simply paste in 'support' articles), the last straw occurred when Paycor failed to pay our Q4 state taxes on time - and resulted in fine and penalty from the state. When I opened a tax case with Paycor, they conveniently ignored it until I demanded a response. They gave me a boilerplate appeal to submit to our state, but I'm sure I will get stuck paying for their complete incompetence - and why this is not an automated payment is impossible to understand. It is simply impossible that this could have been paid late - by them - when it should have been programmed into their system with very basic code to be paid by a specific date. This is a basic contractual obligation they have - but good luck finding this spelled out ANYWHERE in writing on the platform. A class action lawsuit is what it will take to set this company back on its heels. Beware. Be warned. Something is amiss here.
Claim your business profile now and gain access to all features and respond to customer reviews.
Paycor, a Paychex company, connects leaders to people, data, and expertise. Paycor helps leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. For more than 30 years, Paycor states they have offered leaders unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. And by providing expert guidance and consultation, they help more than 30,000 businesses nationwide achieve business results and become an extension of their teams.See more