Was very happy with Paycor until the last 6 months. Support is NOT helpful or knowledgeable anymore. The chat bot is a horrible change. Everything keeps breaking or no longer working and support blames us when we haven't changed anything. You can't just take down reporting/analytics for a week - I have a board of directors to provide information to. I have lost confidence in Paycor's ability to service us. I assume it is due to the Paychex acquisition based on timing, but I don't know. Nick our customer rep is great, not his fault, he tries!! We have decided to demo other vendors.
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Paycor, a Paychex company, connects leaders to people, data, and expertise. Paycor helps leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. For more than 30 years, Paycor states they have offered leaders unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. And by providing expert guidance and consultation, they help more than 30,000 businesses nationwide achieve business results and become an extension of their teams.See more
