I have to agree with other reviews. Paycor was once a company with outstanding customer service, which was the reason I changed from another service. THAT IS GONE. I had to close my business when I moved across state lines. They did not report my info the IRS for the end of year W2 for employees despite the assurances of the "Offboarding" member I spoke to that they would and now I am literally paying the penalties. To make matters worse, it has been over a month since I submitted my request to obtain it and paid ($360) for it but to no avail. IF you do not have a current customer number or wish to speak to sales, the system hangs up on you. When I finally agreed to speak to sales I was told there is nothing they can do to reopen my account, even if I am willing to pay. I HAVE to go through "former client relations" which is an email only. You are not allowed to speak to anyone. So I continually throw emails into their black hole of communications. The sales associate I spoke with was apologetic but could only refer me to the email and say, "Good luck." Simply not good enough. I'm not sure what happened over there, but it is a disaster. Avoid them. They are not better than Quickbooks.
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Paycor, a Paychex company, connects leaders to people, data, and expertise. Paycor helps leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. For more than 30 years, Paycor states they have offered leaders unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. And by providing expert guidance and consultation, they help more than 30,000 businesses nationwide achieve business results and become an extension of their teams.See more