They are absolutely awful. Once you become a customer, you will never be able to talk to a rep again. I am 10 days away from my legal obligation to deliver W2's to my employees and I can't get an answer that they are working on them. Worst experience in customer care with any company ever and they had the nerve to up our rate 3 times in 2022. These were big rate hikes too. I am shocked they are still in business.
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Paycor, a Paychex company, connects leaders to people, data, and expertise. Paycor helps leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. For more than 30 years, Paycor states they have offered leaders unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. And by providing expert guidance and consultation, they help more than 30,000 businesses nationwide achieve business results and become an extension of their teams.See more