November 3, 2023 - The Clearing House has reportedly said that it is not aware of any ongoing issues after a narrow processing error that affected deposits and transfers at some banks. They are aware. Contacted PayCor to inform the payroll processor of the duplicate credits and what their recommended action was to resolve this nightmare caused by their Vendor. PayCor was aware of some duplicate credits but could not supply a list and indicated there would be no reversals sent. In addition they advised we could withhold the duplicate amount from their next check. We could return the below items as “duplicate” under ACH rules, however to resolve ones at other financial institutions we would need to either have the employee request the duplicate credit be returned by their financial institution or pay us back directly. In addition to this, PayCor has yet to debit us any additional funds for the duplicate credits sent to employee accounts.Nice Job avoiding all responsibility! Leaving PayCor January 1st 2024.
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Paycor, a Paychex company, connects leaders to people, data, and expertise. Paycor helps leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. For more than 30 years, Paycor states they have offered leaders unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. And by providing expert guidance and consultation, they help more than 30,000 businesses nationwide achieve business results and become an extension of their teams.See more