Terrible implementation process, be prepared to work with half a dozen different people (all different functional responsibilities) who don’t communicate well internally and with client team. No timelines or status updates, it’s check boxes and keep moving. Even escalating there doesn’t do much, they blow the trumpets and pound on their chest a little but doesn’t move needle. As soon as the last box is checked, you are “done with implementation” and immediately tossed into general support. You would think maybe it gets better. It doesn’t. No names to contact and have to use 800 numbers and random chat people to get support. The support is horrible and takes forever, you get tossed to various people, wait for emails, etc. It’s too bad because the system once setup is pretty decent but everything around it just sucks. This is a big corporate machine experiment gone wrong. Probably will be bailing at some point and back to prior solution. Save the time and headache or venture at your own risk. By the looks of online reviews, we were not alone.
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Paycor, a Paychex company, connects leaders to people, data, and expertise. Paycor helps leaders drive engagement and retention by giving them tools to coach, develop, and grow employees. For more than 30 years, Paycor states they have offered leaders unprecedented insights into their operational data with a unified HCM experience that can seamlessly connect to other mission-critical technology. And by providing expert guidance and consultation, they help more than 30,000 businesses nationwide achieve business results and become an extension of their teams.See more