Needed to update an element of my policy. Sam A who dealt with my update via the customer service chat function was really helpful and made the process so simple. It took me less than 10 minutes to do & was really easy. The process for updating was explained in detail and any questions I had were answered. Overall a really positive service.
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Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.
