My Payoneer account (which is tied to my Etsy shop, my livelihood) was recently terminated without warning. I assume it has something to do with my dual citizenship and the fact that the process lacked human review - relying on an automated compliance system.
I wrote an email to the team but have yet to receive a response. I request my account be reinstated as I am able to provide my full legal citizenship documentation which can ultimately prove that no foul play occured from my end.
With such obvious holes in the system, at the time I cannot recommend Payoneer with a good conscience. I hope this situation can be resolved and that the platform will dedicate more time to properly assessing some of their clients' more specific circumstances.
Client ID:
54686196
Reference number:
260201-002236
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