It's unfortunate that I have to rate this service so poorly. The entire experience has been incredibly frustrating, and the fitters they employ are not suitable for any job, let alone in your home. The first visit was a disaster, with fitters arriving late at 7:00 pm while my children were trying to sleep upstairs, despite being told someone would come during the day. There was no communication from them, even though they had our contact information. On the second visit, they refused to lay the carpets because the previous one was still in place, despite being instructed to leave it as is. Additionally, the accounts manager denied our deposit claim, claiming the carpet was damaged, which was not the case. The carpet was simply being transported improperly while the fitter was distracted. I strongly advise against using this service.
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Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern.
Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.See more
