payperweek.co.uk

4.1
4.1 Based on 80 reviews

Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliv...

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Average Rating

4.1

/
5

80 Reviews

5 Star
74%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
21%

All Reviews

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Review Time

Samantha Barnes
Received my order effortlessly...

I successfully received my order with straightforward steps, and I was treated with great respect. I would recommend them without hesitation. Thank you to the representative.

5
Date of experience: Jan 16, 2026
Azentag5779
Disappointing experience with this service

It's unfortunate that I have to rate this service so poorly. The entire experience has been incredibly frustrating, and the fitters they employ are not suitable for any job, let alone in your home. The first visit was a disaster, with fitters arriving late at 7:00 pm while my children were trying to sleep upstairs, despite being told someone would come during the day. There was no communication from them, even though they had our contact information. On the second visit, they refused to lay the carpets because the previous one was still in place, despite being instructed to leave it as is. Additionally, the accounts manager denied our deposit claim, claiming the carpet was damaged, which was not the case. The carpet was simply being transported improperly while the fitter was distracted. I strongly advise against using this service.

1
Date of experience: Jan 15, 2026
Nicola
Avoid at all costs

It's unfortunate that I have to give a single star. The entire experience with this firm has been terrible. The fitters they employ are not suitable for any job, especially in your home. They arrived late to fit carpets while my children were sleeping upstairs, despite being promised daytime service. There was no communication, even though they had my contact details. On the second visit, they refused to lay the carpets, contradicting previous instructions. The accounts manager denied our deposit, claiming the carpet was cut, which it was not. I witnessed unprofessional behavior from the fitter. I strongly advise staying away from this service.

1
Date of experience: Jan 15, 2026
Blair Walker
Excellent service

An excellent service from start to finish. The representative was very helpful during my first experience. I purchased a bed for my new home, and the advisor offered to assist with the address change. I wanted to initiate payments sooner.

5
Date of experience: Jan 14, 2026
1MLGKingOnLy67
A frustrating experience from start to finish

I would never recommend this service to anyone. The treatment of customers is unacceptable, and their return policy is baffling. I'm considering filing a claim for compensation.

1
Date of experience: Jan 14, 2026
GA64
Quick and efficient process

The process was quick, completed in under 24 hours. It was straightforward and easy to navigate.

5
Date of experience: Jan 12, 2026
Grace Turner
Fantastic experience.

Fantastic experience. One suggestion would be for customers to access their accounts to track payment progress.

5
Date of experience: Jan 09, 2026
LW27
Outstanding from the beginning

We requested a quote and were seen the next day. We were pleased with the quote, paid the deposit the same day, and our fitting took place today. The fitters were quick, and despite their speed, the finish was fantastic. I would definitely recommend this service as it was such an easy process.

5
Date of experience: Jan 09, 2026
guithila
Prompt response and friendly service

I received a prompt response! Excellent communication! A very friendly company with easy payment plans and low deposits. Highly recommended.

5
Date of experience: Jan 07, 2026
Poe Coleman
Quick and quality service from start to finish

The process was quick and easy from start to finish, with excellent quality flooring. I'm very satisfied and plan to use this service again for my kitchen.

5
Date of experience: Jan 07, 2026

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Business Details

  • Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern.

    Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.See more

  • email info@payperweek.co.uk
  • call 01709732641
  • language https://www.payperweek.co.uk

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