I am extremely disappointed with Paysafecard support.
I have a missing transfer of 289.85 EUR and have provided all the requested documents. It has now been over two weeks, and despite multiple follow-ups, I have received no response or update.
This lack of communication is unacceptable, especially when it involves customer funds.
I expect an immediate update and resolution of this issue.
Thank you for your reply.
I have already contacted your support multiple times and provided all the requested documents. My case is already open and has been under investigation for over two weeks with no response.
I do not want to open a new request and restart the process. I kindly ask you to escalate my existing case and provide a concrete update regarding the missing transfer of 289.85 EUR.
I am still waiting for a proper resolution.
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paysafecard is a global market leader in online prepaid payment methods and Paysafe Holdings UK Limited subsidiary. Prepaid means that you buy paysafecard at any of the +650,000 sales outlets worldwide and use it to pay online at thousands of partners across a huge range of industries.
