I have been with PayU from last 6-7 years and I have seen these guys going down and down. Holding payments for no reason, asking for proof of deliveries on links which lead to nowhere, making customer support a joke and now, every now & then asking to validate account. Its a mess and Payu should be help accountable for holding people's money unencessarily. Finally I left this stupid payment platform and joined razorpay.
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PayU is a fintech company that provides payment technology to online merchants.