I’m afraid their service is well below any reasonable expectation. It can take them more than a year to replace something as simple as a lightbulb. They don’t respond, there’s an incredibly high turnover of property managers, and there’s no proper handover between them. It’s disorganised chaos.On top of that, we’ve been dealing with an incredibly toxic smell coming from a communal pipe. We reported it over a year ago, and it’s still being ignored. We’ve struggled to sleep for nearly a year because of the fumes, and they are doing absolutely nothing about it.If you already have a poor company managing your property and think they’ll be the ones to save you, think again. We assumed anything would be better than FirstPort. It isn’t. PBM is just as bad, if not worse.
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Welcome to a new kind of property management.
At PBM, we think that apartment living should be bright, safe and easy. Residents should be able to enjoy their home and flat ownership should be a pleasure, not a chore.
That’s why property management, the PBM way, is about creating cared for spaces, supporting happy homes and enhancing value at every opportunity. We’ll act as a force for good at the centre of your development, helping it to run like clockwork.
How? Our brilliant people make life easy by explaining things clearly, taking care of the pennies and using their experience (plus some brilliant bits of technology) to work smartly. We’ll ensure that your apartment block really is a desirable place to live and that every pound works really hard towards keeping it that way.
At PBM, what we do really well is manage property in a way that brings people together. Why? Because home is where the heart is. And we like to spread the loveSee more
