Very poor communication and customer service, with slow responses to serious maintenance issues. A communal leak has been ongoing for 8 months with repeated delays, temporary fixes, and postponed repair dates, and no adequate interim mitigation. Service charges have increased while the condition of the property has deteriorated, which is extremely disappointing for residents.
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Welcome to a new kind of property management.
At PBM, we think that apartment living should be bright, safe and easy. Residents should be able to enjoy their home and flat ownership should be a pleasure, not a chore.
That’s why property management, the PBM way, is about creating cared for spaces, supporting happy homes and enhancing value at every opportunity. We’ll act as a force for good at the centre of your development, helping it to run like clockwork.
How? Our brilliant people make life easy by explaining things clearly, taking care of the pennies and using their experience (plus some brilliant bits of technology) to work smartly. We’ll ensure that your apartment block really is a desirable place to live and that every pound works really hard towards keeping it that way.
At PBM, what we do really well is manage property in a way that brings people together. Why? Because home is where the heart is. And we like to spread the loveSee more
