pc36.co.uk

5
5 Based on 21 reviews

We sell awesome gaming PCs, peripherals and more! Varying levels of customisability to make the experience easy. We used to be called JCPC Customs and you can see that Trustpilot here: https://uk.trustpilot.com/review/jcpc-cardiff.square.site...

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Average Rating

5

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5

21 Reviews

5 Star
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4 Star
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Daniel Hughes
⭐⭐⭐⭐⭐ Absolutely delighted with the service from this seller!

⭐⭐⭐⭐⭐
I am extremely pleased with the service provided by this seller. I purchased a gaming PC for my son as a Christmas gift, and the entire experience was exceptional. They were very helpful in guiding me to the best options within my budget and even managed to surpass the Black Friday deals available at that time. The build quality is fantastic, and the PC was assembled and delivered in just over a week, which I found impressive. The setup process was straightforward, thanks to their clear and helpful video tutorials on installation and troubleshooting. What truly distinguishes this seller is their customer service. I had a minor question after setting up the PC and reached out via email on Christmas Day — they kindly addressed it the very same day. It's rare to find that level of care and commitment from larger companies these days. I would highly recommend this seller to anyone in search of a computer or gaming PC. Truly exceptional service from a business that genuinely values its customers.

5
Date of experience: Dec 25, 2025
Chaz Baker
Exceptional Service – Even on Christmas Day

⭐⭐⭐⭐⭐I couldn't be more pleased with the support from this seller. I bought a gaming PC for my son for Christmas, and the entire experience was remarkable. They were incredibly helpful in recommending the best options within my budget and even managed to beat the Black Friday deals available at that time. The build quality is outstanding, and the PC was assembled and delivered in just over a week, which was impressive. Setup was made simple thanks to their clear and supportive video tutorials on installation and troubleshooting. What truly sets this seller apart is their customer service. I had a minor query after setting up the PC and emailed them on Christmas Day — they kindly resolved it the very same day. You rarely find that level of care and commitment from larger companies anymore. I would highly recommend this seller to anyone in search of a computer or gaming PC. Truly exceptional service from a business that genuinely cares about its customers.

5
Date of experience: Dec 25, 2025
Jet Butler
Recently acquired a new gaming PC...

I recently acquired a new gaming PC from this seller, and it was quite a last-minute decision just before Christmas. The representative was incredibly helpful, providing excellent customer support and delivering a fantastic system without any issues. My PC arrived sooner than expected, was well packaged, and was easy to set up. I truly can't find any faults! Thank you for such an impressive build. I will definitely be returning in the future. Thank you so much!

5
Date of experience: Dec 18, 2025
Christabel W.
Outstanding customer support

Outstanding customer support - knowledgeable staff and very prompt responses. I'm very satisfied with my purchase and the value I received.

5
Date of experience: Dec 04, 2025
Excellent service for both PCs we bought

My younger brother recently acquired a prebuilt PC from this seller. The service was outstanding, and he delivered the PC the same day when he was in the area. I have now also purchased a prebuilt PC, and the service was excellent. I even changed my mind, and the seller refunded me store credits to switch my purchase to another PC I preferred. Overall, a very positive experience, and the representative also provided advice on GPU performance and considerations for upgrading RAM.

5
Date of experience: Dec 04, 2025
Noah Barnes
Remarkable service

Remarkable service. Excellent setup and quick responses. Truly great service.

5
Date of experience: Dec 02, 2025
nessyne
Highly Recommend!

I purchased a PC from this seller a few months ago. I've always built my own PCs, but wanted to see what the fuss was about with pre-built systems. After researching various companies, I found this seller and, despite my initial skepticism, felt comfortable reaching out. The representative was very supportive in discussing parts and recommendations to save money or enhance aesthetics (I’m a fan of RGB lighting). Ultimately, I received a PC that looks fantastic, is reasonably priced, and well-constructed. Every question I had was answered quickly and respectfully. The wait time was minimal, and shipping was excellent, with careful packaging to ensure it arrived safely. I highly recommend this seller to anyone needing a quality-built PC, especially with current RAM prices. Thank you again for the great customer service.

5
Date of experience: Nov 16, 2025
Ian Engen
Excellent customer support

Excellent customer support.

5
Date of experience: Nov 12, 2025
Tsyqueo52
Fantastic customer service

Fantastic customer service. Answered all my questions, helped me create the best PC possible, and ensured fast shipping. Everything was ready right out of the box.

5
Date of experience: Nov 05, 2025
Tallulah Baker
Strongly recommend

I recently purchased a PC from this seller, and the entire experience was outstanding from beginning to end. The deal was fantastic for the performance provided — great value for money. Delivery was very prompt, and the PC arrived exceptionally well packaged, with every component safely protected. The attention to detail was remarkable. The PC itself is immaculate, featuring excellent cable management and a clean, professional build. The original boxes for several components were also included, which was a thoughtful touch showing genuine care. A YouTube playlist was provided to assist with setup, which was especially helpful for those new to PC building. Communication was excellent — the representative was always just a message away and quick to respond to my queries. Overall, I couldn’t be happier with the quality, service, and value. I’d highly recommend this seller to anyone seeking a reliable, well-built PC and a company that genuinely cares about its customers.

5
Date of experience: Oct 16, 2025

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Business Details

  • We sell awesome gaming PCs, peripherals and more!
    Varying levels of customisability to make the experience easy.

    We used to be called JCPC Customs and you can see that Trustpilot here: https://uk.trustpilot.com/review/jcpc-cardiff.square.site

  • email info@pc36.co.uk
  • language https://pc36.co.uk

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