pcaskin.com

1.5
1.5 Based on 8 reviews

...

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Christine Bash Roeske
Bait & Switch with False Advertising

Ordered Hyaluronic Acid Microneedle Eye Patches 7/17, total $29.68. FALSE ADVERTISING. Nothing on website gave WARNING TO THOSE SENSITIVE TO POLLEN TO NOT USE PRODUCT!!!! Only after paying for product & shipping and upon opening the package I see the WARNING LABEL ON BACK OF PRODUCT! I asked numerous times for a PCA SKIN prepaid shipping label, challenging the company for FALSE ADVERTISING and NEVER ONCE did PCA Skin apologize. Customer Service kept saying I had to front return/tracked shipping to get my order refunded. Absolutely disgusted at the wanton attitude about false advertising (yes, I am allergic to many types of pollen and could have had QUITE the reaction) and lack of responsibility in admitting such.

1
Date of experience: Jul 17, 2024

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