As patriotic consumers, we believed in your 'made in the USA' claim and subscribed to your service. However, despite advertising $50 annually for five devices, we were charged $211.44. In June 2024, we were told we were no longer covered, yet no refund was provided. Repeated attempts to contact customer service were unsuccessful, as it seems they avoid direct communication. This year, they charged us again, and we are fed up. We expected better service from a company that promotes American values.
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