extremely poor customer service. it seems there is a glitch in my account that prevents me from receiving points for purchases made with my linked phone number. I have tried explaining the issue multiple times, but I keep receiving the same response, claiming I haven't used my card or phone number. I'm unsure if I was communicating with an automated system or a person, but if it was a person, they definitely need further training. I still don't receive any points and have stopped using the service.
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