My experience with the service was disappointing overall. The conveyancing was eventually completed, but the process was incredibly slow, and communication was a significant challenge. Emails often went unanswered for extended periods, and phone calls rarely resulted in callbacks, which quickly became frustrating. I opted for their expedited service, expecting a more efficient experience, but the transaction still took months. While there were some external delays at the beginning, the overall progress from the team felt neither proactive nor timely. During this time, I found myself repeatedly having to reassure the buyers, which was uncomfortable and unprofessional. As someone who works in property and is accustomed to quick turnarounds, this level of service did not meet my expectations. Although they ultimately completed the task, I would not choose this service again based on my experience.
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