I ordered an expensive workstation and paid extra for quick assembly. After making a bank transfer and providing proof, it took three days for them to process it, which was frustrating. Then, they assembled the workstation but encountered overheating memory issues, which they claimed would take two weeks to analyze. It seemed they hadn't tested the configurations before offering them. After two weeks, my inquiry went unanswered. When I followed up, they suggested a memory cooler solution, which took another two weeks. Rather than sending the computer immediately, they requested an additional fee for the cooler. After I paid, there was still no response or shipment. Their communication has been among the worst I've experienced, and their online chat was unavailable the entire time. I'm still waiting for delivery. If no further issues arise, I might consider revising my rating, as the hardware is decent. Edit: After another complaint, I was informed my order was finally sent out, but it took another 24 hours for it to reach UPS. I paid for international delivery expecting it in three days, but now it's estimated to take ten days. This has been incredibly disappointing, and I would advise others to think carefully before purchasing from this company.
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