pcspecialist.de

4.4
4.4 Based on 51 reviews

PCSpecialist ist Europas führender Systemintegrator, der sich auf die Auftragsfertigung von PCs, Laptops, AIOs und Servern spezialisiert hat. Wir haben unseren Fokus darauf gelegt, die besten Hochleistungssysteme für Enthusiasten, Gamer und Profis zu baue...

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Average Rating

4.4

/
5

51 Reviews

5 Star
63%
4 Star
27%
3 Star
2%
2 Star
0%
1 Star
8%

All Reviews

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Review Time

Stephen Smith
Quick assembly and perfect delivery!

The PC I received was assembled extremely quickly and arrived in excellent condition, beautifully packaged. It functioned perfectly from the start since it came preloaded with the operating system, and everything has been running smoothly since then. I would certainly recommend this service to others and would purchase from them again! :D

5
Date of experience: Dec 04, 2025
Morgan Morris
Satisfied with my new PC

I'm pleased with my new PC. The quality and price are very good, and I received information about every step. The only reason I rate it one star lower is that it took too long to assemble a simple configuration. Aside from that, the product quality, price, and delivery were satisfying.

4
Date of experience: Nov 18, 2025
MaxitoH
Fantastic job!

The PC I ordered was assembled in record time and arrived in perfect condition, beautifully packaged. It worked flawlessly from the very first moment since it came with the operating system preinstalled, and everything has been running smoothly ever since. I would definitely recommend this service to others and would buy from them again! :D

5
Date of experience: Nov 17, 2025
Hannibal R.
Frustrating delays and poor communication

I ordered an expensive workstation and paid extra for quick assembly. After making a bank transfer and providing proof, it took three days for them to process it, which was frustrating. Then, they assembled the workstation but encountered overheating memory issues, which they claimed would take two weeks to analyze. It seemed they hadn't tested the configurations before offering them. After two weeks, my inquiry went unanswered. When I followed up, they suggested a memory cooler solution, which took another two weeks. Rather than sending the computer immediately, they requested an additional fee for the cooler. After I paid, there was still no response or shipment. Their communication has been among the worst I've experienced, and their online chat was unavailable the entire time. I'm still waiting for delivery. If no further issues arise, I might consider revising my rating, as the hardware is decent. Edit: After another complaint, I was informed my order was finally sent out, but it took another 24 hours for it to reach UPS. I paid for international delivery expecting it in three days, but now it's estimated to take ten days. This has been incredibly disappointing, and I would advise others to think carefully before purchasing from this company.

1
Date of experience: Nov 05, 2025
BT27
Great build, timely delivery, but some confusion for newbies

The build looks fantastic and was completed on time. However, I found some aspects confusing, so I believe communication could be clearer, especially for beginners: - My PC arrived with extra parts and accessories, some of which I had to set up myself, which was unexpected and not explained. - The handbook provided did not match the build, leading to mismatched instructions. - I ordered five fans, but only four fit in the PC case, leaving me with an extra fan I didn't need. A warning about this would have been helpful. - While I appreciate the descriptions of the parts, some could be more detailed. However, these are minor issues; overall, it was a great experience for my first PC build.

4
Date of experience: Oct 18, 2025
Hank
Good service overall

Good service. The delivered system is valuable and well-built.

5
Date of experience: Oct 17, 2025
SS39
Disappointing experience

I had a disappointing experience. Although I received the PC on time, it didn't start on the first connection. I checked all the cables to ensure they were connected properly, but nothing changed. After some troubleshooting, I had to remove the CMOS BIOS battery. Once I reset the BIOS, the PC started working fine, but I'm left wondering what went wrong that wasn't identified during the factory tests.

1
Date of experience: Oct 10, 2025
Brandon
Everything went smoothly

Everything went smoothly; the service was in contact with me throughout production. A minor issue with the PC cooler was resolved immediately. Thank you for the excellent service!

5
Date of experience: Oct 01, 2025
Peleg Butler
Good hardware but driver issues

The hardware is good, but I encountered some driver update issues on the first boot.

4
Date of experience: Sep 08, 2025
Olive Butler
Everything went perfectly

Everything went perfectly. I selected the components for my laptop, and a day after ordering, I received an update that the hardware was assembled and software testing would begin. Two days later, I was notified that my laptop had shipped from the assembly location in the UK. It arrived two days after that. A couple of minor points: - The laptop fan is quite loud under heavy load; perhaps the service could consider different fans. - Although it was a sign-for package, UPS left it at my doorstep when no one was home, and it was raining. Thankfully, the laptop was well-packaged, so only the outer box got wet.

5
Date of experience: Aug 26, 2025

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Business Details

  • PCSpecialist ist Europas führender Systemintegrator, der sich auf die Auftragsfertigung von PCs, Laptops, AIOs und Servern spezialisiert hat. Wir haben unseren Fokus darauf gelegt, die besten Hochleistungssysteme für Enthusiasten, Gamer und Profis zu bauen.

  • email info@pcspecialist.de
  • call 06950502555
  • language https://www.pcspecialist.de

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