The company obviously knows they have lousy service. After reading the reviews, I realize I'm just another dissatisfied customer. I requested a laptop with upgraded software, an upgraded hard drive, and their top model, yet when I received it, the first thing I noticed is that the model was older, and it didn't even have a hard drive installed. Totally useless!!!! I immediately called and tried to talk to someone, but no one was available so I had to request a refund online. I did get a return label, but they never confirmed anything. I am disputing the charge on my credit card and requesting a full refund. They are so disorganized that the company is now sending me two items without even reaching out to me to verify. Don't use these scammers, unless you want to waste your time and money and have a useless laptop with horrible customer service.
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A non-profit company headquartered in St Paul, MN that refurbishes computers donated by businesses and individuals and distributes them to those in need.
