Review Time
Well, today is day 7 after I paid them. I figured that I would at least get a conformation, but only email advertisements. I shot them a few emails, but nothing back. Somehow Shop was involved with the purchase and I can view it on their site. It's weird how the latest Google reviews are from five years ago. This is why I like Trust pilot. I should have looked here before wasting my time! I'll give it another week and update my rating.
Well, today is day 7 after I paid them. I figured that I would at least get a conformation, but only email advertisements. I shot them a few emails, but nothing back. Somehow Shop was involved with the purchase and I can view it on their site. It's weird how the latest Google reviews are from five years ago. This is why I like Trust pilot. I should have looked here before wasting my time! I'll give it another week and update my rating.
Computer works good but they gave me 2 broken monitors. I was supposed to get a working monitor. Don't trust these people to send you a good monitor. I wouldn't have spent my money if I knew the monitor's didn't work. Go elsewhere if you're looking for a working monitor.
Purchased a optiplex 3060 windows 11, 8gb desktop with 22" monitor, stand & included keyboard and mouse 3 weeks ago, sadly computer doesn't work, the monitor was the wrong size and the stand is also faulty, I called sent pictures as proof and was told that all looked fine and am not able to get a free return label nor my money, I have started dispute however they claim to help and this experience I feel I was robbed. I would not refer anyone to purchase ftom this site. Oh I had to give 1 star, but they do not deserve it.
Do not waste your money buying anything from these people!!! They sold me a laptop that I paid $150 for, first day I had it, it started overheating and restarting on its own. Tjhey said they'll 'look' at it, and supposed to have sent me a box to return it. It's been almost a month now, never received the box!!! I have written ticket after ticket, and no response for almost 2 weeks!!!DO NOT EVER BUY ANYTHING FROM THESE PEOPLE!!!Funded by the government like they're really helping people out!! Selling broken trash laptops. I'd be rich too!!! They need to change their name to BROKENlaptopsforpeople!!!!!!!
I would never buy a product from this company. It is a rip off. I purchased a monitor for my computer and right after the 30 day warranty was up I had to buy a new adapter to replace the one that came with the monitor. 4 months later there is still no sound after buying another adapter, major trouble shooting and configeration. 5 months later I find myself without a computer monitor. Just do yourself a favor and buy from a reputable shop.
Ok so I was wondering why so many bad reviews and this is my thought: It is possible some of these bad reviews are from people that THOUGHT they were doing business with them when in fact they were doing business with a scammer that claimed to be them, I see it all the time. The other bad reviews could be coming from other companies competing with them. Again, I see it all the time. My experience has been good. They have my debit card number and I haven't had any fraudulent or charges done without my permission. The refurbished laptop I got from them was good and I've only had a few problems with their internet. Other than those my portable hotspot is still good and I can bring it with me anywhere I go and it holds a charge for quite some time, and they claim you can connect 7 devices. I haven't tried to connect that many but I have been able to connect 4 I believe. Good job guys, thanks.
I havent gotten my computer yet, but I did speak to customer service over the phone. She was very kind and patience with me. She answered my questions and told me their shipping process. Oftentimes, non-profit get a bad rep, its probably because they're compared to Amazon or other fast E-Commerce businesses. Im a person of disability and needed an affordable tech for my job. My expectations are very low for stuff like these, because these tech are donated and possibly 5-7 years old. And with my disability income, this is all I can afford for now. We have to be greatful with what we have, and use what we can. Its non-profit like these, that help people like me. They're not a scam like everyone claimed. they're small with a smaller team, but I know their hearts are big. Lets remember that they're trying to help the community gain access to tech, but unfortunately Tech is growing rapidly. So they're trying their best.
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A non-profit company headquartered in St Paul, MN that refurbishes computers donated by businesses and individuals and distributes them to those in need.
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