I payed for and received wrong, incompatible items for Order #611309, placed on 05/17/2023.I received a 2014 DELL Monitor, with a black power cord and blue HD15 male to male video cable.I also received a 2017 DELL modem, OptiPlex 3050 - (model D11S002, Windows 10 Pro), with NO power cord and NO compatible cable (BOTH monitor and modem cable ports were NOT the same AND not compatible with each other, therefore cannot connect!).Also, the monitor screen is MUCH older - from 2014, while the modem is newer, manufactured in 2017.I cannot job search, and am VERY disappointed and frustrated that I was shipped incompatible items that I paid for.I've included photos of each of the issues in an email to pcsforpeople.com.I'd like to go ahead and return ONLY the modem and monitor and be shipped new ones, along with their proper power cords and cables. And I'd like to keep the keyboard, mouse, and headset I received.James Keller
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A non-profit company headquartered in St Paul, MN that refurbishes computers donated by businesses and individuals and distributes them to those in need.
