Worst customer service I have ever experienced. Their website promises 2–13 day shipping. I ordered on November 14 and over a month later it still hadn’t shipped. No real updates, just generic automated replies after nearly 10 emails. They deleted my Instagram comments and even removed my review instead of addressing the issue. Conveniently, the order only shipped after I disputed the charge with my bank.
When I finally received the item, the quality was terrible and it was clearly the wrong size from what I ordered. On top of that, they charge extra for “package insurance,” yet state that if your package is lost in transit, it’s not their responsibility. The lack of transparency, accountability, and basic customer care is unacceptable. I will never order from them again, and I strongly recommend others read reviews carefully before purchasing.
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Welcome to Peace Collective! Everything we do stems from our passion to make giving back easy and accessible. We produce quality apparel that looks good and does good, and in turn makes you feel good. When you shop Peace Collective, you’re investing in garments that stand out in more ways than one. Every garment sold gives back to the communities that need it most.See more
