They replace the damaged strap after 6 years with a new one, after short time of veryfication, even though I didn’t have a proof of purchase . The new strap arrived very quickly. I wanted to thank very much for the efficient service. I will definitely recommend PD products and customer service to my family and friends.
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Everyday bags, travel bags, camera accessories: as leaders in carry, we design stuff that helps you transport and manage your stuff. We're 100% crowdfunded, and we're on a mission to do right by our people and our planet.