From purchase to delivery everything was smooth and personal. Had a representative call me in the buying process to answer all of my questions. Then gave me a few free gifts if I purchased. All of my questions were returned immediately and made me feel comfortable with purchase. I had looked into other companies that sold the same exact unit . I could have gone with another company for cheaper and so glad I did not. Most companies delivery were out at least 6 weeks. I received mine in 10 days and that was over July 4 holiday in the middle. I got updated on location of sauna and was called by shipping company for delivery. Arrived on time . I worried that company would leave only at curb but driver pushed up driveway and placed in my garage. The packing was great and nothing damaged. I was so worried about installation as I’m not the handiest of persons. Unpacking took about an hour. Actual time to put together was about 3 hrs. About 4 hrs total. I had a few minor questions that Peak answered ASAP. Peak customer service is just incredible . Always happy to help. I had electrition scheduled a few days later to wire and do 220 line. My entire family is enjoying this sauna . It is used daily. Heats up to 193 degrees in 25 min. Go with Peak!
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Peak Saunas is a premium direct-to-consumer sauna brand based in the USA, specializing in high-quality full-spectrum infrared and traditional saunas. Our models combine medical-grade technology, smart controls, and elegant craftsmanship—delivered with a lifetime warranty and exceptional customer support. By shipping directly from our network of warehouses, we offer luxury-quality saunas at a fraction of the cost of top retail brands, without compromising on performance, safety, or design.See more
