My brother was visiting from Canada and his new lens' popped out of his eyeglasses, and we simply could not pop it back in. He is basically blind without his glasses. I had recently purchased my glasses at Pearl Vision so I called them to see if they could help. They said to come right in.We can't say enough good things about Christina and Liz who went out of their way to help us. They tried everything to get the lens back into the frame, but it was clear that the screw was stripped. They found a different pair of frames that worked and at a good price. They really took their time to find a frame that worked. We really appreciate their time and effort to find a solution. They also provided us with pricing for future frames and lenses, which would be cheaper than buying in Canada next time.
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