Review of Pearle Vision in Lakeland, FLTwo CSRs at Pearle Vision helped me. They were both knowledgeable and informative, although the second CSR seemed less knowledgeable and much more concerned about his commission (I don't really know if they work on commission but I'm assuming they do). The lab technician did a good job cutting my lenses down to a specific size. Unfortunately, the right lens has a small scratch near the nose pad even though they supposedly have a "scratch resistant" finish. (The lenses should never have been released with a scratch). Because of miscommunication about the warranty and the Pearle Protection Plan I purchased, I feel like a bait and switch occurred. I'm pleased with my new lenses (except the scratch) but it's unlikely I will ever return to Pearle Vision for glasses in the future should my prescription change. Addition: How much does Pearle Vision care about reviews? Not at all. If Pearle Vision cared, someone would have reached out to me to offer to redo the scratched lens they sold me.
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