This has been one of the worst customer service experiences I’ve ever encountered. I contacted support and was on hold for over 2 hours without receiving a proper update or resolution. The entire score review process is completely unclear and lacks transparency, which is unacceptable for a paid professional exam that affects people’s futures. My case is urgent, and the delays are intolerable. As a native English speaker and a senior IT professional, the scores I received do not accurately reflect my real-world skills. The uncertainty about whether my case is being reviewed by a human or just processed by a system raises serious concerns about fairness. To the support team, my ID is: PTE004528410.
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Trusted by governments and institutions to be a gold standard in English Language Testing, Pearson Test of English (PTE) is a computer-based English language proficiency test that assesses all four essential language skills in a single two-hour test.
Approved for migration to Australia, New Zealand, Canada, and the UK and accepted by over 3500 universities worldwide, PTE is the faster, fairer, and simpler way to make your dream of living, studying, or working abroad a reality.
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