ROO7OFFTitle: Unusable tracker + support silence — but instant coupon after 1-star reviewMy Pebblebee Card (Card 5) has been effectively unusable because it will not connect / stay connected to my iPhone, so I cannot rely on it as a tracker.My setup: iPhone 17 Pro Max, iOS 26.2.1.I have tried the pairing process repeatedly and followed troubleshooting steps, but nothing has resolved the issue.Support replied only once with steps that did not work, and I am still waiting for responses to my last two support requests.However, what I did get immediately was this message:“Thank you for your 1-star review of our product Clip 5.To express our appreciation, we generated a coupon code for your next order:THANKYOU-31KRKQYCoupon details: TIME SENSITIVE - 24 HOURS ONLY! 20% Off Your Next Purchase.”I do not want a coupon to buy another product. I want the product I already paid for to work, and I want proper support.What I want: a confirmed fix that works, or a replacement, or a refund. If Pebblebee responds and resolves this properly, I will update this review.
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Pebblebee creates smart, sustainable tracking solutions designed to help you stay connected to what matters most. Our rechargeable devices work with Apple Find My and Google Find Hub networks or the Pebblebee network, giving you peace of mind whether you're tracking keys, wallets, bags or pets. We combine sleek hardware with powerful features to deliver more than just item recovery - we offer real protection and emotional reassurance. Based in the U.S., our team is committed to transparency, continuous improvement, and world-class customer support.See more
